Privacy policy
Introduction
Thank you for visiting our website and for your interest in our company and our products. The protection of your privacy is of great importance to us and we want you to feel comfortable when visiting our website. We also take this into account in our business processes when processing personal data. "Personal data" means any information relating to an identified or identifiable natural person. We process personal data that is collected when you visit our website in accordance with the data protection regulations of the country in which the organisation responsible for data processing is based. Our data protection practice is based on the EU General Data Protection Regulation (GDPR) and the supplementary applicable BDSG.
This website may contain links to websites of other providers. We would like to point out that we have no influence on the design and content of the linked pages. We can therefore accept no liability for the topicality, correctness, completeness or quality of the information provided there. Against this background, we hereby distance ourselves from all content on these pages. This declaration applies to all links to external sites and their content contained on our website.
This privacy policy describes the processing of personal data when using this website. It also explains the choices you have regarding your personal data ("your rights") and how you can contact us.
Who is responsible and how can I contact the data protection officer?
The controller within the meaning of the GDPR is
Herbrand GmbH
Wettener Street 18
47623 Kevelaer
Telephone: +49 2832 124-0
info@herbrand.de
Further information about our company, details of the authorised representatives and other contact options can be found in our imprint on our website: https://www.herbrand24.com/herbrand24/de/impressum.html
If you have any questions about the processing of your personal data by us or about data protection in general, please contact the data protection officer
Marion Tutsch
Wettener Str. 18
47623 Kevelaer
Kevelaer, Germany
Telephone: +49 2832 124-313
E-mail: datenschutz@herbrand.de
Your rights as a data subject
Every data subject has the following rights
- Right of access (Art. 15 GDPR)
- Right to rectification of inaccurate data (Art. 16 GDPR)
- Right to erasure or the right to be "forgotten" (Art. 17 GDPR)
- Right to restriction of the processing of personal data (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR).
You can object to the processing of personal data for advertising purposes, including the analysis of customer data for advertising purposes, at any time without giving reasons.
In addition, the data subject also has a general right to object (see Art. 21 (1) GDPR). In this case, the objection to data processing must be justified. If the data processing is based on consent, your consent can be revoked at any time with effect for the future.
To exercise your rights as a data subject, please contact datenschutz@herbrand.de or the address given in the legal notice https://www.herbrand24.com/herbrand24/de/impressum.html . In addition, you have the right to lodge a complaint with the data protection supervisory authority responsible for you in accordance with Art. 77 GDPR.
On the processing of personal data by our company
Below we would like to give you an overview of how we ensure the protection of your personal data when you access our website and what types of personal data we process, for what purposes and to what extent.
Processing of data when accessing our website - log files
When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and similar information. In addition, the IP address is transmitted and used to utilise the service you have requested. This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet.
According to our IT security concept, the resulting log file data is stored anonymously for a period of up to seven days in order to detect and analyse any attacks against our website. The legal basis for data processing is Art. 6 para. 1 sentence 1 f) GDPR. This data is then deleted.
When opening a customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 a) GDPR with your consent.
Notes on ensuring data security
We take technical and operational security precautions on our website to protect the personal data stored by us from access by third parties, loss or misuse and to enable secure data transfer.
We must point out that, due to the structure of the Internet, unwanted access to data by third parties can occur. It is therefore also your responsibility to protect your data against misuse through encryption or in some other way. Without appropriate protective measures, data transmitted unencrypted, even by e-mail, can be read by third parties.
Our cookie policy
General information on the use of cookies
Our website uses so-called cookies. Cookies are small text files that are stored on your end device and saved by your browser. They serve to make our services more user-friendly, effective and secure. We use both temporary cookies, which are automatically deleted when you close your browser ("session cookies"), and persistent (permanent) cookies.
You have the choice of whether you want to allow cookies to be set. You can make changes in your browser settings. In principle, you have the choice of accepting all cookies, being informed when cookies are set or rejecting all cookies. If you decide in favour of the last option, it is possible that you will not be able to make full use of our website.
By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time.
You can find out how to manage (including deactivating) cookies in the most important browsers by clicking on the links below:
Chrome browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
When cookies are used, a distinction must be made between cookies that are absolutely necessary and cookies that are used for other purposes (measurement of access figures, advertising purposes).
Use of session cookies - mandatory cookies when using the website
We use session cookies on our websites that are absolutely necessary for the use of our websites. These include cookies that enable us to recognise you when you visit the site during a single session. These session cookies contribute to the secure use of our website.
The use of session cookies is in our legitimate interest (Art. 6 para. 1 sentence 1 lif .f) GDPR.
Use of long-term cookies
Below you will find an overview of the cookies that are used over a longer period of time. These cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies) so that, for example, default settings are retained. Persistent cookies are automatically deleted after a specified period, which differs depending on the cookie. By using long-term cookies, it is possible to recognise you when you visit our website again. These cookies are used to recognise you in order to optimise the content of our website.
The legal basis for the use of long-term cookies is Art. 6 para. 1 sentence 1a) GDPR.
In the following, we describe the use of cookies that are used to record the usage behaviour of our website and for advertising purposes. We also list the option of preventing their collection (opt-out).
Use of cookies to record user behaviour (tracking)
The use of tracking cookies enables us to recognise users when they access our website again and thus assign usage processes to an internally assigned code number (pseudonym). This enables us to record and analyse repeated visits to our website.
Specifically, we use the following tracking cookie:
Tracking through Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de . You can then prevent Google Analytics from collecting data across all devices by setting an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, we would like to point out that, in the view of the European Court of Justice, the USA has an inadequate level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities for surveillance purposes without any legal recourse. You can revoke your consent at any time by restricting your cookie settings for Statistics -> Google Analytics.
The legal basis for the storage of cookies by Google is the consent given (Art. 6 para. 1 sentence 1 a) GDPR).
Please note that data processing by Google may take place outside the European Union and in the USA. According to the European Court of Justice, the USA has an inadequate level of data protection by EU standards. In particular, there is a risk that your data may be processed by US authorities for surveillance purposes without any possibility of legal recourse. We also have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge:
Through the integration of "tracking tools", Google receives the information that you have called up the corresponding website of our Internet presence or have clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy/ and https://services.google.com/sitestats/de.html
You can refuse the setting of cookies. This can be done via a browser setting that generally deactivates the automatic setting of cookies. Alternatively, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website by installing a browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=de If you do not wish to receive interest-based advertising, you can deactivate the use of cookies by Google for these purposes by going to https://www.google.de/settings/ads/. Further information on data protection at Google can be found here https://www.google.com/intl/de/policies/privacy/. Alternatively, you can also visit the website of the Network Advertising Initiative (NAI): http://www.networkadvertising.org/
Status and
changes
We reserve the right to update this privacy policy from time to time in order to adapt it to changed legal situations or changes in our data processing processes. We therefore ask you to inform yourself regularly about the content of our privacy policy.
last update: 11.01.2023